Blue Moon Residency
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Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) section. Here, you'll find answers to the most common inquiries about our hotel, services, and amenities. Whether you're curious about check-in times, dining options, or special accommodations, we've compiled all the essential information to help make your stay as seamless and enjoyable as possible. If you have any other questions, our friendly staff is always here to assist you.

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Faqs

1 What payment methods do you accept?

We accept all major credit and debit cards, as well as cash payments. For corporate bookings, we can also arrange billing agreements.

2 How can I modify or cancel my reservation?

Reservations can be modified or canceled via our website or by contacting our reservations team. Please note that cancellation policies vary based on the rate and booking conditions.

3 What health and safety measures are in place at the hotel?

We follow rigorous cleaning protocols and provide hand sanitizers in public areas. Masks and social distancing are encouraged in communal spaces.

4 Do you have facilities for hosting events or meetings?

Yes, we offer versatile event spaces that can accommodate meetings, conferences, and special events. Please contact our event coordinator for more details.

5 What are the dining options available at the hotel?

Our hotel features a restaurant and Room service is also available for guests who prefer dining in their rooms.

6 Do you have a playroom for children?

Our hotel does not have a dedicated playroom. For families traveling with children, we suggest exploring nearby entertainment options and family-friendly attractions.

7 Is there a swimming pool at the hotel?

We do not have a swimming pool at our hotel. Guests looking for a pool experience are encouraged to visit local recreational facilities.

8 Is there a gym at the hotel?

Our hotel does not have a gym facility. We recommend nearby fitness centers for guests who wish to maintain their workout routines.

9 Is there a spa at the hotel?

Unfortunately, our hotel does not feature a spa. However, we can assist you with recommendations for local spas and wellness centers.

10 Is Wi-Fi available at the hotel?

Yes, we offer free Wi-Fi throughout the hotel, including in guest rooms, public areas, and conference spaces.

11 Is parking available at the hotel?

Yes, we offer complimentary parking for our guests. A secure parking area is available on-site.

12 Do you offer airport transfers?

Yes, we provide airport transfers for an additional fee. Please contact the front desk to arrange your pick-up or drop-off.

13 Is breakfast included in the room rate?

Yes, breakfast is included with all our room bookings. Guests can enjoy a complimentary breakfast buffet in the hotel restaurant.

14 What are the check-in and check-out times?

Check-in is at 2:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out can be arranged based on availability.

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